Security & Compliance

Since DNC legislation was enacted, Offsite Kinetics proven compliance methodology has resulted in zero infractions for DNC-related violations

Security

 

 

 

 

 

 

 

 

 

* Call centers are connected via private WAN and each center has a Cisco PIX firewall / router

* Per DNC Implementation Act of 2003, Offsite Kinetics has implemented redundant, fail-safe procedures to maintain a DNC zero tolerance policy

* Records that are not to be called are aggregated from the following sources on a daily, monthly and quarterly basis:

o Individual state DNC lists

o DMA Telephone Preference Service list

o TSD internal DNC list

o Cellular portability lists

o Client-specific DNC list

o FTC NDNC list

* Internally developed protocol to ensure full compliance with NDNC, TCPA and TSR regulations

* Offsite Kinetics takes additional security measures, utilizing several third party firms to verify compliance with state and federal DNC regulations