Offsite Kinetics prides itself on its ability to provide unpatrolled client support. Senior level management is involved with every client.
* Offsite Kinetics allocates dedicated management resources for each campaign
o Director of Business Development
o Project Manager
o IT / Reporting Analyst
* Monthly / weekly volume forecasts provided by Client Services that will drive resource planning requirements
* Heavy emphasis on net list yield
o Dialer strategies
o Maximize list penetration
o Optimize sales conversion
* Extensive, proactive communications regarding key metrics (i.e. sales, conversion, cost per account, etc.)
* Regular client performance and quality calibrations to ensure Offsite Kinetics consistently exceeds client expectations
* Daily sales meetings to review shift strategy with site management tea
