Security & Compliance

Offsite Kinetics’ proven compliance methodology has resulted in zero infractions for DNC-related violations

* Call centers are connected via private WAN and each center has a Cisco PIX firewall / router
* Per DNC Implementation Act of 2003, Offsite Kinetics has implemented redundant, fail-safe procedures to maintain a DNC zero tolerance policy
* Records that are not to be called are aggregated from the following sources on a daily, monthly and quarterly basis:
o Individual state DNC lists
o DMA Telephone Preference Service list
o TSD internal DNC list
o Cellular portability lists
o Client-specific DNC list
o FTC NDNC list
* Internally developed protocol to ensure full compliance with NDNC, TCPA and TSR regulations
* Offsite Kinetics takes additional security measures, utilizing several third party firms to verify compliance with state and federal DNC regulations