Comprehensive Marketing Services for Growing Companies

At Offsite Kinetics, we are known for delivering top tier contact center services, our personalized approach to working with clients and our results oriented focus. We are the go to choice for companies wanting to find, reach and uncover more qualified leads and grow sales.

Outbound

State-of-the-art predictive dialers to maximize:

* Contacts

* Conversion rates

* Sales per hour

* List penetration and yield

Inbound

Utilizing a state-of-the-art Automatic Call Distributor (ACD) and Interactive Voice Response (IVR) platform, Offsite Kinetics can staff your inbound program effectively and efficiently:

* Utilization of workforce management software to proactively manage each campaign while maintaining an aggressive labor cost

* Minimize call answer times and abandon rates

* Maximize sales per hour, conversion and customer satisfaction

Call Blending

Many clients have chosen to optimize campaigns utilizing inbound/outbound agents.

Bi-lingual

Offsite Kinetics Direct maintains Spanish speaking Agents at several facilities.