Broadcast Messaging is a powerful tool that allows you to automatically schedule and send voice messages to your customers.
* Deliver an important / time sensitive verbal message to your customer base
* A good alternative to “outbound / telemarketing” at a fraction of the cost
You set up the broadcast in a matter of a few minutes, schedule when you are done and want to begin calling.
Allows your customers to interact with keypad responses or instantly connect to an agent for further details.
Faster, Cheaper and Better…than Direct Mail
Contact customers and prospects cost effectively.
Shut it off!! That’s the response we received from a wireless provider who used our Broadcast Messaging system in a pre-writeoff collections campaign. Their pleasantly surprised request came when they had a “line outside the door” of customers trying to pay their bills.
Today more than ever, comprehensive, cost effective communication services can make or break a business. Offsite Kinetics Broadcast Messaging services allow you to send audio information to clients, vendors, members and prospects quickly and effortlessly. With Offsite Kinetics’ state-of-the art, fully scaleable technology and superior customer service, you can send your information to thousands of locations worldwide, instantly and economically. Any small or large business in the private or public sector (including most government organizations) or political campaign is a logical candidate for the service.
Voice Message Broadcasting Works For:”
Enhancing direct mail penetration for increased response Notification of upcoming events, specials, meetings, seminars, conferences, delivery/pickup dates
Loyalty Programs (credit card programs, airlines, and hotels, etc.) Premium/cross-marketing programs
Political campaigns (fund-raising and grassroots initiatives) Communicating with multi-level marketing distribution networks
Simultaneous delivery of time sensitive information (emergencies, financial markets, product recalls) Enhancing corporate brands and image
Features of Broadcast Messaging:
* Delivery of message to individuals or answering machines with different messages
* Customized list of touch phone options or selections from automated menu
* Calls can be routed elsewhere as designated
* Listener selects from options providing important information for customer
* Information captured in database for reporting to customer
* Calls can be forwarded to customer’s call center or a live Offsite Kinetics’ agent
* Can detect when call answered by answering machine then designated action taken
* Reporting of calls answered by answering machines
* Self-provisioning of call activity via the internet
No investment in equipment is required. Simply provide us with your call list and phone message or script and Offsite Kinetics will setup the delivery of your message in a very short amount of time. In addition, Offsite Kinetics can put the call through to your call center or Offsite Kinetics’ live agent for assistance. Reporting of results provides you with information about your broadcasts and responses from your prospects / customers where applicable.
